Delivery and Refund Policy

Website: Themestore.org
Effective Date: 15.11.2024

This Delivery and Refund Policy outlines the terms and conditions for the delivery of products and services and the process for refunds at ThemesStore.org By purchasing from the Website, you agree to these terms.

1. Delivery of Products

1.1 Digital Products
All products sold on the Website are digital and delivered electronically. No physical delivery is required.

1.2 Delivery Method
Upon successful payment, the purchased product will be made available for download in the “My Account” section under the “Orders” tab. An email confirmation with a download link may also be sent.

1.3 Delivery Time
Products are typically available for download immediately after payment is completed and verified. In rare cases, delivery may take up to 24 hours due to technical issues or payment processing delays.

1.4 Technical Support
If you experience any issues with accessing your purchased products, please contact our support team at:

  • WhatsApp: +905469705051
  • Email: info@themestore.org

2. Refund Policy

2.1 Non-Tangible Nature of Products
As all products are digital and delivered instantly, refunds are generally not provided unless explicitly stated below.

2.2 Eligibility for Refunds
Refunds may only be granted under the following circumstances:

  • The product was not delivered as described on the Website.
  • The product has a technical defect that prevents its proper use.
  • Duplicate purchases made unintentionally.

2.3 Non-Refundable Situations
Refunds will not be issued in the following cases:

  • Buyer changes their mind after purchase.
  • Buyer claims incompatibility without verifying system requirements before purchase.
  • Unauthorized sharing, redistribution, or misuse of the product.

2.4 Refund Process
To request a refund, contact us within 14 days of purchase via:

  • Email: info@themestore.org
    Include your order details and the reason for the refund request.
    Refund requests will be reviewed within 7 business days. If approved, refunds will be processed through the original payment method.

3. Right of Withdrawal

3.1 Waiver of Withdrawal Rights
By purchasing and downloading a digital product, the Buyer acknowledges that they waive their right of withdrawal under consumer protection laws, as the product is immediately accessible.

4. Customer Responsibilities

4.1 The Buyer is responsible for providing accurate information during purchase, including email and account details for delivery.
4.2 Buyers are encouraged to review product details, compatibility, and licensing terms before completing their purchase.

5. Support and Contact

For questions or concerns regarding delivery or refunds, please contact us:

  • WhatsApp: +905469705051
  • Email: info@themestore.org

Our support team is available to assist you with any inquiries related to your purchase.

6. Governing Law

This policy is governed by and construed in accordance with the laws of [Insert Governing Country]. Any disputes related to delivery or refunds shall be resolved in the courts of [Insert Jurisdiction].

By completing a purchase on the Website, you confirm that you have read, understood, and agreed to this Delivery and Refund Policy.